Privacy Policy
Last updated: February 8, 2026
1. Introduction
Memoairs Inc. ("Memoairs," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Memoairs mobile application and website (collectively, the "Service").
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and profile information.
Diary Content: We collect the text, photos, audio recordings, and other media you provide through the Service to create your memoairs.
Usage Data: We automatically collect information about how you interact with the Service, including device type, operating system, app version, and feature usage patterns.
Device Information: We may collect device identifiers, IP addresses, and browser type to improve our Service and for security purposes.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Generate AI-produced films from your diary entries and media
- Send you updates, notifications, and support communications
- Analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. AI Processing
Your diary entries and media are processed by AI systems to create your memoairs. This processing occurs on secure servers. We do not use your personal content to train general-purpose AI models. Your content is used solely to generate your individual memoairs.
5. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us operate the Service (cloud hosting, analytics, payment processing)
- Other Users: Content you choose to share publicly or with specific users will be visible to those parties
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Storage and Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest. Your data is stored on secure cloud infrastructure. While we strive to protect your personal information, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of certain data processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@memoairs.com.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may delete your account and associated data at any time through the app settings. Some data may be retained for a limited period to comply with legal obligations.
9. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Memoairs Inc.
privacy@memoairs.com